Resident FAQs

提前终止常见问题解答

There are a number of life circumstances that can cause a tenant to contact us and ask “what happens if I can’t finish my lease term?”

This is called Early Termination and there are no provisions for this in your Lease. Alarca and the owner of the home agreed to rent it to you at the given price based on the agreed upon term of your lease. 我们是否至少知道你想要一个更短的期限, 我们可能没有把房子租给你,或者以更高的价格租给你. We understand that unforeseen circumstances can occur and there is usually an agreeable method for tenants to terminate their lease early.

When you want to move early and wish to do so in a way that follows the lease agreement and avoids negative consequences, all of the costs of your decision to terminate early must be absorbed and paid by you, 而不是业主. 这是一个大多数人都能理解的简单概念. The owner of your rental has no obligation or desire to subsidize your moving costs by absorbing lost rent and other turnover expenses created by your early departure, so all of the financial consequences of your decision to leave early belong to you. 一般来说,这包括以下步骤:

  • You must provide written notice of your intent to terminate early, including a move-out date.
  • Your written termination notice must include payment of the actual costs associated with re-renting your home. These costs vary by property, but include advertising, agency fees, cleaning fees, etc. 这些费用通常是一个月租金的50% - 100%.
  • 你必须每月继续付房租, 直到找到新的租客并开始为你支付租金.
  • You must continue your utility services after vacating, until a new tenant moves in.
  • You must arrange for lawn service after you vacate, until a new tenant moves in.

简单地说就是这样. 一旦完成了, 你离开时留下了很好的租赁记录, 收到您的押金退款, 并且完好地完成了你们的租赁协议.

我可以等到你找到租户后再通知你吗?

No. We won’t initiate any efforts to locate a replacement tenant until / unless we have written notice to vacate with a move-out date.

问:如果我知道有人想租这栋房子,我可以介绍他们给你吗?

Yes, of course. 他们必须提交申请,并具有与任何租户相同的资格. 一旦我们开始营销,你可能就不能推销这所房子了. You can tell your friends and co-workers about it and try to help find a tenant, but you can’t, for example, 把你自己的牌子放在院子里.

问:为什么我搬出去后还要继续付房租呢?

这是你签租约时签的协议. 不付租金将代表不履行租约. Continuing to pay rent allows us to keep sending the owner her monthly proceeds and it keeps you in compliance with your lease agreement and in good standing.

问:要多久才能找到新租户?

我们通常在30至60天内找到一个新租户,有时更早. 但根据一年中的时间,它也可能需要更长的时间, market conditions, 这房子看起来怎么样, 和其他变量.

问:如果我的租约只剩下2个月怎么办? 我可以避免额外的费用吗?

Yes. 如果你的租约还剩不到3个月, you’re probably better off finishing your lease or paying out your remaining rent in full rather than terminating early. When a tenant pays the final month of a lease term and also notifies us in writing they will be departing by a date sooner than the last day of the lease, 我们会尽早把房子卖出去. You will still have to maintain utilities and yard care per your lease agreement through the final day of the lease, but if a new tenant is located and moves in prior to the end of your lease term, you’ll receive a rent rebate and will have successfully completed your lease term without having to pay additional fee.

Q: What if I don't want to pay and just decide to leave without giving notice?

这是一种违约,即房客简单地搬出去并停止支付租金. 我们称之为跳过,它会导致法律诉讼, 损坏承租人的信用报告, 最后,这个账户被放到托收处. In other words, 最糟糕的金融和信贷后果已经出现, 在未来的几年里付出代价.

Pay Near Me FAQ

问:什么是Pay Near Me?

Pay Near Me is a program between Alarca Realty and 711 convenience stores and Ace Cash express. This program allows tenants to walk into a 711 or Ace Cash express and pay cash to the cashier that is immediately applied to their account with Alarca.

问:我如何注册?

要注册Pay Near Me,需要联系Alarca. 我们会把你加入我们的系统, which will then send you an email containing a barcode to be used at any 7-11 or Ace Cash Express.

我怎样付款?

要付款,请确保您已经联系Alarca注册. 你可以打印出包含条形码的电子邮件, or access it on your smart phone and take it with you to the 7-11 or Ace Cash Express. Allow the cashier to scan the barcode, and then pay the amount due on your account.

问:Alarca多久能收到我的付款?

Alarca通常在付款后一小时内收到通知.

问:这项服务要收费吗?

Yes. “Pay Near Me”收费3美元.99 per transaction.

问:我能支付的金额有上限吗?

在我附近支付只允许1000美元.00 per transaction. 如果您的余额超过1000美元.00时,您将能够进行多次交易.

问:每次我计划使用Pay Near Me时,我必须通知Alarca吗?

No. Alarca only needs to be notified prior to the first time Pay Near Me is used.

未经授权的宠物常见问题解答

Q: The additional deposit and rent that we're being charged for an unauthorized pet seems very high, 你能解释一下吗?

我们的许多Mg4355娱乐电子特别不希望他们家里有宠物. This is their right and the home was rented to you based on the information in your application that stated you didn’t have any pets. The unauthorized pet fees were also covered at your lease signing and are in your lease. 如果你事先告诉我们你有宠物, or intended to get pets we may not have rented the home to you or we may have agreed upon increased deposits and rents before allowing you to move in.

Q: The lease violation notice states that we must pay the deposit and fees AND remove the pet. 我不明白为什么我们俩都要做.

The owner does not want pets in their house, so you do need to remove them immediately. The additional rents and fees are due to cover additional cleaning, damage, etc.

问:我们只是在有限的时间里“照看宠物”. 额外费用还适用吗?

Yes. 我们不知道这些宠物是你的,你的朋友的,还是你家人的. The lease specifically states NO PETS and all pet fees apply whether the pets are present in the home for one day or one year.

问:我们一定要把宠物移走吗?

那是你在签租约时达成的协议. In certain circumstances, however, you may be able to keep the pets if other conditions are met. 这通常包括家庭内部检查的费用. 租约也必须修改,以包括宠物. 宠物费用还是要交的. 额外租金视乎情况而定. 请给办公室打电话讨论你的选择.

问:如果我们不支付或不移除宠物会怎样?

我们的许多Mg4355娱乐电子特别不希望他们家里有宠物. This is their right and the home was rented to you based on the information in your application that stated you didn’t have any pets. The unauthorized pet fees were also covered at your lease signing and are in your lease. 如果你事先告诉我们你有宠物, or intended to get pets we may not have rented the home to you or we may have agreed upon increased deposits and rents before allowing you to move in.

Alarca is extremely well managed and it shows in everything including their support staff, computer systems, paperless options, 完成工作单,快速安置优质租户. 最后,一个优秀的物业管理公司.

Tony M.

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埃尔斯利镇大道2015号202室
夏洛特,数控28273

104 Main St
Huntersville数控28078

朗特里村路106号,Ste 301
Mooresville数控28117

邮件地址:28036北卡罗来纳州戴维森1016单元主大街428号,Ste B

办公时间:所有地点均须预约